Self Referral

Follow the link below to learn more on where best to get the right help for the care you need:
Where to get the right help – NHS North East London

Follow the link below to learn more about how to keep well this winter and how to access support:
Keeping well this winter – NHS North East London

Find addiction treatment services:

Alcohol and Drug Addiction Support: https://www.changegrowlive.org/aspire-havering or call: 01708747614

Alcohol and Drug Advice for Under 21s: https://www.changegrowlive.org/advice-info/under-21-advice/drugs

Alcoholics Anonymous: https://www.alcoholics-anonymous.org.uk/

Antenatal Services: If you’re pregnant and happy then congratulations on your positive home pregnancy test. Please use the following link to book your maternity care online https://www.bhrhospitals.nhs.uk/maternity-services

Unwanted Pregnancy Services: Please use the following link for local services https://www.nupas.co.uk/

Planning A Pregnancy: Please use the following link to view NHS advice on improving your chances of getting pregnant and on having a healthy pregnancy Planning your pregnancy – NHS (www.nhs.uk)

You can self refer for a FREE hearing test at Boots or Specsavers, or search for your preferred local provider.

Free Boots Hearing Test | Boots Hearingcare

Welcome to Specsavers Opticians | Specsavers UK

Get help through one of the most painful experiences in life. Visit Cruse Bereavement Support’s website for how they can support you.

https://www.cruse.org.uk/get-support/

Please visit the following websites for information on available for carers:

The London Borough of Havering Website: For information on carer support, help at home, paying for care and more. https://www.havering.gov.uk/adult-social-care

Carers Trust: For information on how this charity could help you find the support you need. https://carers.org/

Carers UK: For information on how this charity could help you find the support you need. UK | Carers UK

A new advice line has been introduced to provide patients living with a catheter access to care and advice to help them manage any issues they may be facing.

Who is this advice line for?
People who are:
 Mobile and not housebound
 Living in Barking and Dagenham, Havering and Redbridge
 Have an indwelling urinary or suprapubic catheter
 Aged 18 years and over

When to access the advice line
If someone:
 Has a blocked or bypassing catheter
 Needs a routine change of their catheter
 Needs advice when changing their catheter bags
 Needs any advice about their catheter

The advice line is NOT for
 Patients who are not entitled to NHS care in the UK and do not have a valid NHS number
 Patients who are housebound, who meet the criteria for the District Nursing Service
 Patients who would normally have their catheter changed in a hospital environment i.e. for excessive bleeding

For Clinician and Patient (Self-referrals) – ring 07525313961 or 0300 3001699
Open Monday – Friday 9am – 5am

It can be very worrying for parents if their child becomes unwell. It is important to trust your instincts. Please use the following links to view NHS advice for caring for common ailments and illnesses and when to call an ambulance:

Is my child too ill for school? – NHS (www.nhs.uk)

Looking after a sick child – NHS (www.nhs.uk)

Is your baby or toddler seriously ill? – NHS (www.nhs.uk)

Tips for new parents – NHS (www.nhs.uk)

Please use the following link to view NHS advice on symptoms of COVID-19 and what to do
COVID-19 symptoms and what to do – NHS (www.nhs.uk)

No one should have to face problems without good quality, independent advice. Citizens Advice give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. Visit their website for more information and how they might be able to help you:

https://www.citizensadvice.org.uk/

Having or awaiting a dementia diagnosis can be difficult for you and for those around around you. For advice on sources of support for families dealing with dementia, please see the following websites:

Information and support – Dementia UK

Alzheimer’s Society (alzheimers.org.uk)

Visit the Diabetes UK website that provides and shares knowledge with Diabetics nationwide to improve outcomes and understanding.

https://www.diabetes.org.uk/

For advice, support and diagnosis of Dyslexia please see the following websites:

Home Page – Waltham Forest Dyslexia Association (wfda.org.uk)

Dyslexia | Havering Directory

For information on local services available for our elderly patients, please visit the websites below:

Age UK: For information about support and services they provide, including their befriending scheme, home support, falls prevention and nail cutting service. https://www.ageuk.org.uk/redbridgebarkinghavering/our-services/

Dementia: Please select the Dementia tab on this page.

Havering Help at Home: Visit The London Borough of Havering website for more information about getting support with things like personal care, shopping or cooking, cleaning and housework and home adaptations and much more. https://www.havering.gov.uk/adult-social-care/help-home

With the rise in cost of living many people are finding it hard to afford essentials. Please see the list of websites below that may help you or someone you know.

Citizens Advice: For general information and advice on your eligibility for benefits / support with essential costs such as bills, food and child care please visit the Citizens Advice website.
https://www.citizensadvice.org.uk/debt-and-money/cost-of-living/get-help-with-the-cost-of-living/#h-crisis-loans-and-welfare-schemes
For Havering: https://citizensadvicehavering.org.uk/contact-us/ Visit this site for their location and opening times. You can call their advice line on: 08081898273

Healthcare Travel Costs Scheme: Visit this page to see if you’re eligible for support and how you can make a claim. https://www.nhs.uk/nhs-services/help-with-health-costs/healthcare-travel-costs-scheme-htcs/

Blue Badge Scheme: Visit this page for more information on whether you would be eligible for parking concessions and how to apply.
https://www.havering.gov.uk/travel-1/help-travel

Financial Support and Advice: Visit The London Borough of Havering website for information on seeking advice about money, benefits you may be eligible for, the Havering Emergency Financial Assistance Scheme and addresses for local food banks.
https://www.havering.gov.uk/housing-benefit-council-tax-support/money-advice-benefits-help/3

Mental Health Emergency Helpline: If you need urgent help because you are afraid you might harm yourself or others around you please call Mental Health Direct on 08009951000. This line is free to call and is open 24 hours a day, 7 days a week, 365 days a year.

Talking Therapies: You can self refer for free expert advice and techniques to address such problems as depression, anxiety, stress, work or money worries. Please use the following link to visit the website and self refer. https://www.talkingtherapies.nelft.nhs.uk/havering/

Havering Mind: For advice or support when experiencing a mental health problem please visit the Havering Mind website to self refer for different support groups and self help. https://www.haveringmind.org.uk/

Under 18 Mental Health: Please visit the Kooth website for free anonymous and personalised mental health support for Children and Young People. https://www.kooth.com/

Over 55 – Age UK – Silver Line Support: Please visit The Silver Line Helpline website for more information about the free, confidential friendship, conversation and support they provide for people 55 and over. They also help people who may be feeling lonely or isolated.

https://www.thesilverline.org.uk/

You can call The Silver Line Helpline on 08004708090

Support for before / during / after pregnancy: Please visit the NHS website for the latest advice on finding care or support from services such as talking therapies and charities:

https://www.nhs.uk/nhs-services/mental-health-services/find-care-for-your-mental-health-before-during-and-after-pregnancy/

Would you like support or advice on how to quit smoking? For more information, please visit the following websites for a range of support available to you:

https://www.nhs.uk/better-health/quit-smoking/ Download the NHS Quit Smoking App

https://www.havering.gov.uk/stopsmoking See what local pharmacies offer support