Appointmentspen_on_diary

To book an appointment please telephone 01708 343281 from 08:30 Monday - Friday. If your problem is of an urgent nature then try and call as early in the day as possible and give our staff an indication of the problem in order for them to decide on the most appropriate time to see you. Urgent cases will be seen on the same day. If you need to be seen in the evening or at weekends you will be seen at another location please telephone 02037701888 or visit haveringhealth.co.uk. 

Appointments are for 10 minutes and for one or two medical issues only. If you need to discuss more than this then you should book a double appointment . 

If you wish to be seen by a particular doctor please specify this at the time of booking. Whenever possible your own doctor will see you unless he/she is unavailable when you will be seen by another partner or a locum. This also applies to home visits. 

We always try and see patients as close to their appointments time as possible however in some cases this may not be possible. Your patience in this respect is much appreciated.

Receive Appointment Reminders

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We can automatically send you SMS appointment reminders and you can cancel the appointment quickly and easily by replying to the message, this can be done free of charge via the app.

Visit www.mjog.com/messenger for more information and to download the Android or IOS app which makes responding to reminders even easier.

For this appointment reminder system to be effective you need to ensure that we have your correct mobile number. If you change your number, or if you have any other reason to believe we have an incorrect number, please let the Surgery know as soon as possible.

Online Consultations

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For more information on this new service please click the following link for a video on what this service can mean for you!

https://www.youtube.com/watch?v=DCTUK5rZoMs

Telephone Consultations

If you feel that your problem could be dealt with over the telephone rather than by visiting the surgery you may call and arrange for a doctor or nurse to provide advice. Please call first thing in the morning and a receptionist will advise you on a time to call back to speak a Clinician. As a general rule, telephone consultations take place after morning surgery.

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Cancellations

If you need to cancel your appointment for any reason please do try and inform us at the earliest opportunity in order for the slot to be given to someone else. 

 
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