Alert: Monthly Message

April is Bowel Cancer Awareness Month. Visit the Bowel Cancer UK website to learn more about the symptoms. If concerned then please make an appointment with the GP. Click here to visit the Bowel Cancer UK website

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Health and Care Video Library, Free and NHS Approved.

Many local pharmacies are open every day and you don’t need an appointment 

If the booking line is closed please use NHS 111 – you can visit 111.nhs.uk or call 111 if you don’t have online access, for help and advice, including booking you an appointment

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Did you know that we offer evening and weekend appointments at our local hub in Petersfield Avenue?
They offer routine appointments with GPs, Advanced Nurse Practitioners and Nurses for our patients.
No need to call, just follow the link below or scan the QR code to visit the booking page.

https://nhs.bookings.herohealth.net/app/nhs/414/locations/624

Please remember to inform the surgery if you need to cancel any extended access appointment as our DNA policy will apply to these appointments.

Location: Petersfield Surgery, 70 Petersfield Avenue, RM3 9PD
Please do not contact Petersfield Surgery directly
January 2024 Survey:
What You Said: “I was told I could bring my sample back in the evening.”
What We Did: “Samples need to be returned before 12.30 any week day ready for courier collection.  All staff have been reminded.”

February 2024 Survey:
What You Said: “Ended up seeing a locum… should have been told so I could change my appointment”
What We Did: “Sometimes due to unforeseen circumstances it is not always possible to contact patients and inform them of the change. Reception staff have been reminded to try to inform patients if there is sufficient time to do so.”

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